Neighbourhood Response Officer

Salary: 24.54 GBP Hourly
Closes: 03 Dec 2025
Hours: Full Time

Neighbourhood Response Officer

Kent, Maidestone

Temporary

Office based – Mon to Fri

24.54 Umbrella

Social Housing Experience Needed

Daniel Owen are proud to be representing a well–known company based in the Kent, Maidstone area who are looking for a highly skilled Neighbourhood Response Officer to join their team.

Purpose of the Job – Neighbourhood Response Officer

Respond to tenant and resident enquiries, complaints, and concerns regarding neighbourhood issues.

Carry out inspections and visits to address anti–social behaviour, environmental issues, and housing–related concerns.

Liaise with residents, contractors, and internal teams to resolve issues efficiently.

Monitor and enforce compliance with tenancy agreements and local housing policies.

Investigate and report on complaints, incidents, or service failures.

Provide advice and support to residents on housing services, repairs, and community initiatives.

Record and maintain accurate case files, reports, and documentation.